Exceptions
An exception keeps the standard honest. It is better than a hidden difference between policy and production.
Required record
Section titled “Required record”Each exception must include:
- The affected project and control.
- One named owner.
- The technical or business reason.
- The limited scope.
- The added risk.
- A compensating control when one is necessary.
- The rollback or transition plan.
- The review date.
- An expiration date or a permanent decision.
Decision test
Section titled “Decision test”Approve an exception when:
- The standard cannot support a necessary result.
- Another design has a measured advantage.
- The exception has a clear owner.
- The project can operate and recover safely.
- The exception does not silently weaken an unrelated control.
Do not approve an exception only to avoid a failed check. Fix the change or update the standard when the rule is wrong.
Public and private information
Section titled “Public and private information”This site publishes the exception process. It does not publish private exception records.
The internal record can include repository names, risks, dates, and recovery details. The public standard can include a general lesson after the review.
End states
Section titled “End states”At the review date, choose one result:
- Remove the exception and return to the standard.
- Extend the exception with new evidence and a new date.
- Make the exception permanent for the named project.
- Update the organization standard because the exception proved a better default.